Coronavirus (COVID-19): Resources for Navigating Insurance Concerns and Managing Risk


Wells Insurance's Response

To our Wells Insurance clients and friends,

As COVID-19 continues to present all of us with unknown and ever-changing conditions, we remain committed to providing you with high-quality, uninterrupted service and advice regarding your insurance needs.

Over the next several weeks, some of the personnel from our various locations will be working remotely. During this period, we will take all necessary measures to ensure that we continue to be responsive to your needs in a timely manner. Management and staff working remotely will have uninterrupted secure access to our Agency management and telephone systems, as well as fax and e-mail. Recognizing the importance of “social distancing” during this period of uncertainty, we encourage you to utilize email, phone, fax, and video (when available) to conduct business with our staff. If an in-person meeting is required, we will do our very best to accommodate you accordingly on a case-by-case basis.

Should our offices need to physically close for a period of time, we are fully prepared. We have setup, tested and are currently utilizing our plan to ensure a seamless service and support experience via email and phone.

We greatly appreciate your patience, flexibility, and understanding as we all navigate this unfamiliar landscape together. Please know that we are committed to provide ongoing information on our website  and via our social media platforms – primarily

Thank you,

Wells Insurance


The following guidance is based on what is currently known about the coronavirus disease 2019 (COVID-19).


COVID-19 Advisories, Insights and Updates


Risk Insights: Force Majeure and Coronavirus

Force majeure clauses are contractual provision that may suspend a company’s performance obligations following events that are beyond their control. Read this article to learn more about the interaction of force majeure provisions and the coronavirus (COVID-19).

DOL: New Coronavirus Paid Leave Requirements Take Effect April 1

The paid employee leave requirements of the new Families First Coronavirus Response Act will take effect on April 1, 2020, according to Q&As issued by the U.S. Department of Labor.

Families First Coronavirus Response Act - Employee Expanded Family & Medical Leave Rights

The Families First Coronavirus Response Act (FFCRA) requires certain employers to provide employees with expanded family and medical leave for specified reasons related to COVID-19. This HR Compliance Bulletin includes guidance issued by the DOL regarding employee expanded family and medical leave rights under the law.

Families First Coronavirus Response Act Notice - Frequently Asked Questions

Under the Families First Coronavirus Response Act (FFCRA), covered employers must post a notice of the FFCRA requirements in a conspicuous place on its premises. This HR Compliance Bulletin includes frequently asked questions issued by the DOL on this notice requirement.

FAQs on Catastrophic Plan Coverage and Coronavirus

On March 18, 2020, CMS issued frequently asked questions on catastrophic plan coverage and the coronavirus (COVID-19). This Health Care Bulletin contains CMS’ FAQs.

Cyber Liability: Coronavirus and Managing Remote Work Cyber Risks

Given the implications of the coronavirus (COVID-19) outbreak, countless employees across a variety of industries are working remotely. While this allows businesses to remain operational, it can create a number of risks, particularly for those who fail to take the proper precautions. This article highlights ways businesses can protect themselves from these risks.

Coverage Insights - Business Interruption Policies and Coronavirus

As a result of the unprecedented challenges COVID-19 brings, many businesses are turning to insurance, like business interruption insurance, for help. However, these policies are unlikely to provide coverage for losses stemming from COVID-19. To learn more, review this Coverage Insights.

Employee Compensation and Benefits During Closures and Furloughs

As business closures increase due to the COVID-19 pandemic, employers are faced with questions about compensation and health benefit coverage for their employees. Government relief measures may provide compensation for businesses and individuals in certain situations. In other cases, existing rules on employee rights will apply. This Compliance Overview provides a summary of the issues that employers may encounter when terminating or suspending employment due to COVID-19.


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The Big Picture

Client Claim Assistance

Our claim advocates are ready to assist you in every step of the way. Please contact your Account Manager and we will help lead your claims strategy.


Note: This communication is for informational purposes only. Although every reasonable effort is made to present current and accurate information, Wells Insurance makes no guarantees of any kind and cannot be held liable for any outdated or incorrect information.

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