To our Wells Insurance clients and friends,
As COVID-19 continues to present all of us with unknown and ever-changing conditions, we remain committed to providing you with high-quality, uninterrupted service and advice regarding your insurance needs.
Over the next several weeks, some of the personnel from our various locations will be working remotely. During this period, we will take all necessary measures to ensure that we continue to be responsive to your needs in a timely manner. Management and staff working remotely will have uninterrupted secure access to our Agency management and telephone systems, as well as fax and e-mail. Recognizing the importance of “social distancing” during this period of uncertainty, we encourage you to utilize email, phone, fax, and video (when available) to conduct business with our staff. If an in-person meeting is required, we will do our very best to accommodate you accordingly on a case-by-case basis.
Should our offices need to physically close for a period of time, we are fully prepared. We have setup, tested and are currently utilizing our plan to ensure a seamless service and support experience via email and phone.
We greatly appreciate your patience, flexibility, and understanding as we all navigate this unfamiliar landscape together. Please know that we are committed to provide ongoing information on our website and via our social media platforms – primarily facebook.com/wellsins